AUTOR/ES: Boyne
ISBN: 9780335202478
AÑO: 2004
EDICION: 1ª
IDIOMA: Inglés
PÁGINAS: 300
FIGURAS: Profusamente ilustrado
DESCATALOGADO
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DE INTERES PARA: Temática > Administración y Empresa
RELACIONADOS: Textos de Organizaciónn y Administración de Empresas
CONTENIDOS: Governments across the world are pursuing reform in an effort to improve public services. But have these reforms actually led to improvements in services? Evaluating Public Management Reforms develops a framework for a theory-based evaluation of reforms, and then uses this framework to assess the impact of new arrangements for public service delivery in the UK. This book:* identifies the conceptual and practical problems of finding clear criteria for evaluating reforms* focuses on the shifts in public management towards markets and competition, towards the publication of performance indicators, and from larger to smaller organizations* considers what impact these reforms have had on the efficiency, responsiveness and equity of services* comprehensively reviews the evidence on the effects of reform on health care, housing and education* discusses the implications for public sector management.
INDICE: Introduction Criteria of evaluation Methods of evaluation Health reforms Housing reforms Education reforms Conclusion References Index.